Will I get certificate on completion?

-Yes, at the end of the program you will be rewarded with the certificate of training completion for each course included in the offer separately. You can also email us if you have not received you certification email.


Is this online study?

-Yes, These are online video courses with lifetime access, you can study any time any where at your own pace


How much time does it take to complete the course?

-It's self-paced study. You can learn on your own time and pace. However, it takes 1 to 3 week if you study regularly.


Do you charge for certificate?

- You are not supposed to pay for certificate separately. All you need to pay is enrollment fees and get lifetime access.


Is Certificates accreditation.

-Our Course Content is recognized by ICSOC. These are short courses certification for career enhancement not a professional degree program so it should not required any accreditation.


Where is your office?

- Academy based from Oregon USA, and regional a Office is in Middle East. but we only offer online courses no campus base studies.


Can I download the videos?

-It is not possible to download the videos. However, the other useful resources such as PDF notes etc can be downloaded.


Can I learn offline?

-It’s eLearning. You will be accessing the courses online only.


I have not received certificate yet?

-You must have received an auto generated email containing the link for your certificate. Please check your Junk/Spam folder as well.


How to pay?

- You need to make online payment. You can make payment by using Debit/Credit card and PayPal.


Do I need to pay every month?

- No extra or hidden charges will be charged. It's a onetime payment. Pay once and get perpetual access.


Do you accept Debit card?

-We accept all kind of Debit/Credit card (both Master and Visa). You can use your card at the checkout page, make sure you are allowed to make international transaction from your bank.


I have paid extra charges? VAT

-In few countries VAT rules apply to Digital Products/ Services as well. That excessive amount must be for VAT. We don't have control over taxation.


If want refund?

Yoohoo.Academy encourages people to learn at their own pace and grow in their careers, in case a course you purchased is not what you were expecting, you can simply leave a request for refund on our email inf[email protected].


To be eligible for the refund, following will be applied;

1.All refund requests to be made prior to course completion;

2.Transfers may take up to 10-15 banking days (public holidays and natural events excluded);

3.Bank transfer fee and/or other service charges will be applied and deducted from the claimed amount;

4.Your account should be in good standing and no previous records of violation of our terms of use have been observed.


Yoohoo.Academy reserves the rights to apply a refund, at our discretion, depending on capabilities of our payment processing partners or the platform from which you enrolled for the course.


I have not received the refund?

Refunds are processed instantly, but may take several days to appear in your account.

Or

I am so sorry for the inconvenience, you should have received the refund by now. It comes by the Teachable name, Kindly check your PayPal/Bank Statement and confirm.


Whats the mode of study? live session or recorded session?

-These are recorded video courses, in video our instructor will guide you step by step about topics and teach you about that, you can also pause and rewind any topic